Overview
All CBD Oil sales are final. No return or exchange unless there is an issue with the packaging or the actual product. On other hemp items, returns are accepted for in-store credit if returned within 10 days of purchase with a receipt and the item is unopened. We cannot take back opened items.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nefarms@outlook.com and send your item to:
NE Farms
9290 State Route 69
Hawesville, Kentucky 42348

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns
To return your product, you should mail your product to
NE Farms
9290 State Route 69
Hawesville, Kentucky 42348

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?
Contact us at nefarms@outlook.com for questions related to refunds and returns.